- Great team of people to work and grow with
- Exciting sales industry
- OTE upwards of $??k for the right candidate
We are a rapid growing organisation in an exhilarating and competitive industry which offers both challenges and great rewards. Based in the northern suburbs of Brisbane, this an opportunity to join an established yet growing organisation which offers the chance to lead, develop, increase and improve your very own team as well as assist with business growth.
We are looking for an experienced contact centre manager who has been involved in both managing sales and customer service teams. You will have experience in hands on management of a team of at least 10 and have the ability to communicate with a variety of personalities.
What we expect you to do:
- To lead, develop and motivate the Sales Team and ensure both business and team targets are achieved
- To participate in the development and improvement of the business overall including implementing new strategies and procedures within the contact centre
- To ensure ‘first call closing’ is always a priority
- To ensure quotes are followed up on a daily and/or half daily basis
- Working along side the CEO and one of the countries best Sales Advisors you will also be responsible for training and employment within the contact centre
- Engage in a growth plan for the business in line with business objectives
What we expect you to already have:
- A proven track record of success in a call centre management role with experience managing and developing sales people.
- Experience in developing teams and implementing improvements within growing sales centres
- A hands on management approach with regular interaction, training and guidance
- The ability to communicate effectively with internal and external teams
- Sound knowledge of a sales cycle is a must
- Ability to drive and motivate your team and build morale.
This is a key role with a huge scope to develop and improve our business together with providing great career opportunity for the right candidate. If you feel you have what it takes to be a success in this challenging yet rewarding role please click ‘apply now’ and send your CV and cover letter immediately.