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Rental terms and conditions
 
 

Our "We Guarantee to Beat any Competitor" applies all year round, unless the required vehicle class is unavailable or booked out.

Our standard internet rates include 250 kilometres per day of travel free (unless otherwise specified) , these free kilometres are cumulative (i.e. 7-day hire would give you 1750 klms of included use). Extra kilometres are charged at a rate of .22 cents per kilometre.

Requirements

Driver's Licences
Drivers are to be a minimum age of 21 years old and must hold a Current Open Australian, Overseas or International Drivers Licence.

Age
Drivers of hire vehicles must be 21 years old or older and those aged 21 to 24 are restricted to the types of vehicles they can hire. All drivers under the age of 25 pay a daily age surcharge.

Payment

At the time of car rental, please have your current driver's licence and credit card with you.
Before you drive away, you need to have the cost of the car hire plus a maximum of $330 pre-authorisation security bond available on your credit card.

We hold the bond as security through the rental period. After you return the hire vehicle - and if no further charges apply - the pre-authorisation charge will be automatically returned within 5-7 working days by your financial institution.

We accept Visa, Bankcard, MasterCard, American Express and Diners Card.

Inclusions and Extra Options

Collision Damage Liability Waiver
All of our rental vehicles are fully comprehensively insured. The hirer is given the benefit of this coverage subject to the conditions of vehicle hire.

There is a Standard Multi Vehicle Damage Liability of:
  • Cars - $2750
  • Trucks - $3300

This is included with all standard rates in the event of an accident with another vehicle.
However, we are able to offer you the option to reduce your Multi Vehicle Damage Liability to:

  • Cars - $275
  • Trucks - $330

by paying a small additional fee of:

  • Cars - $18 per day (1-6 days), $15 per day (7-30 days), $10 per day (30 days+),
  • Trucks - $30 per day.

This Collision Damage Liability Waiver ("CDLW") is optional.

Total Protection Package
Upon accepting the Collision Damage Liability Waiver ("CDLW"), you will also have the option of taking out the Total Protection Package ("TPP"), which will in turn reduce your Single Vehicle Damage Liability and provide total peace of mind for as little as an additional $6 per day and aligning your Multi Vehicle Damage Liability and Single Vehicle Damage Liability at the reduced liability of $275.

This offer is not available to any commercial vehicles.

Hirers are advised that all overhead, undercarriage, water, hail damage, abuse, negligence, windscreen and tyre damage - however caused - is at the hirers risk and is not covered by Any Liability Damage Waivers - CDLW or TPP. Please note that insurance is void if the rental car or vehicle is driven on unsealed roads.

Administration Charges
The following administration charges will apply to your vehicle rental:

  • A $330 administration fee is charged in addition to the Single Vehicle Damage Liability
  • A $330 administration fee is charged in addition to the Multi Vehicle Damage Liability
  • A $110 administration fee is charged in addition to any traffic infringements incurred by the hirer during the rental period.

Additional Driver
Additional drivers who are listed on the Rental Agreement under the Additional Drivers section (and have presented their current driver's licence at the time of collecting the hire vehicle) are protected under the Terms & Conditions of the Rental Agreement free of charge.

Child Restraints
Booster seats, baby seats if available are $5 per day or a maximum of $30 per rental, each.

Rental Duration
Each car rental day period is 24 hours. 
Extra hours are calculated at 1/3 the daily rate until the daily rate is reached. Any options are calculated daily.

Refunds
There are no refunds for early returns of rental vehicles. Any change of plans, including requests to extend, must be notified to our office.

Cancellations/No Shows
We reserve the right to charge cancellation fees. During peak seasons this cancellation fee may equate to the total reservation value.

Fuel
Your vehicle will be supplied with a full tank of fuel. We ask that you choose one of the methods below:

  • Option One: Pay in advance for the fuel and bring the car back empty. Abel Rent a Car will fill the car at or sometimes below the current retail pump price. Regardless of how much fuel is left in the tank, credits will not be given for unused petrol.
  • Option Two: If you aren't sure how far you'll be driving but plan to stop for petrol, don't pay Abel Rent a Car in advance for petrol and bring the car back full to avoid any refuelling service charge.
  • Option Three: If you won't be using a full tank and don't have time to stop for petrol, pay us only for the petrol you use, based on the renting location's per-litre refuelling service charge. Abel Rent a Car customer service representatives can tell you what the renting location's refuelling service charge is when you pick up your hire car.

Breakdown
All vehicles are covered by 24-hour Roadside Assistance. However, Roadside Assistance does not cover non-mechanical defects such as lost keys, keys locked in the vehicle, a flat battery due to lights being left on etc. Costs charged to Abel Rent A Car will be on-charged to the vehicle renter.

Street Directory
All Abel Rent A Car vehicles are supplied with street directories free of charge.

Free Airport Transfers
Regular shuttle services are available from our airport location in accordance with our hours of operation. When you return your vehicle, please allow adequate time for to check-in your hire car and transfer to the airport.

Discount Vouchers
Discount vouchers are not accepted on web rates or online specials.

Privacy Policy
View our Privacy Policy.